If your goal is to work for a company that sets itself apart from the competition, is one of a kind, and displays boldness and creativity, you have come to the right place! The challenges you have set for yourself are probably similar to ours!
The Discount innovation
At Discount Car and Truck Rentals, we are in tune with the latest technologies. We have recently acquired electric vehicles and, with our participation in the installation of charging stations in our branches, we are the first car rental company to be part of the Electric Circuit powered by Hydro-Quebec.
We have implemented a unique rental and inventory management system in North America that enables us to be at the forefront of technology, thereby creating a strong competitive advantage.
At Discount, we care about environmental issues and as such, have taken steps to implement a sustainable development plan that, among other things, will allow us to reduce greenhouse gas emissions.
To maintain a high level of customer service, Discount uses Net Promoter Score (NPS), an industry-standard metric that measures customer satisfaction according to the highest quality standards. This rigorous procedure is part of our culture and our values.
The Discount atmosphere
Based on this ideal, each department has recently created 10 essential rules in order to provide outstanding customer experience at all levels of the organization. This initiative, carried out through the active participation of our employees, was instrumental in setting out rules aimed at promoting interdepartmental relations. This drive to be the best forms the basis of our organization.
Partner and customer satisfaction, quality of work life, and the professional development of employees are among the values entrenched in the culture of our company. Our employees tell us they are happy to evolve in such a work environment, a sentiment reflected in both the quality of our customer service and in the way we take care of our employees. You will be welcomed with open arms, work in a team made up of passionate and knowledgeable people, and evolve in a challenging and rewarding environment.
Discount is the only car and truck rental company that Canadian owned. It has more than 300 branches across Canada, 120 of which are located throughout Quebec. The majority of our 550 employees in Quebec work in our branches, whereas a certain number are employed in our Call Centre, Head Office, and the Maintenance and Repair Centre in Montreal.
Our success depends on the quality of our employees. This is why we owe our accomplishments to our large Discount team!
Our mission
Be the rental company of choice in the markets we service.
Our values
The satisfaction of our clients, our business partners and our employees
Reaching and surpassing our corporate and individual objectives
The quality of our services
The integrity and respect of people and goods
The professional and personal growth of our employees
Our commitment
Optimizing customer satisfaction
Providing high-quality products and services
Building win-win business partnerships
Optimizing the efficiency of our processes
Communicating efficiently and professionally
Promoting collaboration between all departments
Developing our employees’ skills
